At we111, we take your privacy seriously. This Privacy Policy explains exactly what personal data we collect from Pakistani players, why we collect it, how we use and protect it, and what rights you have over your information under our platform's data practices.
Six commitments that underpin how we111 handles your personal data every day
Purpose Limitation
we111 collects your personal data only for the specific purposes described in this Privacy Policy — account administration, KYC verification, fraud prevention, and service improvement. We do not collect data speculatively or beyond what is genuinely necessary.
Security First
All data stored and transmitted through the we111 platform is protected by 256-bit SSL encryption — the same standard used by major Pakistani commercial banks. Sensitive data such as CNIC details and payment information is stored in encrypted, access-controlled environments.
Your Consent Matters
we111 relies on clear, informed consent for processing your personal data beyond what is strictly necessary for contractual or legal obligations. You can withdraw your consent for optional data uses — such as marketing communications — at any time through your account settings.
No Selling of Data
we111 does not sell, rent, or trade your personal data to unaffiliated third parties for their own commercial marketing purposes. Data shared with third parties is limited strictly to what is required for service delivery, regulatory compliance, and fraud prevention.
Minimal Data Collection
We collect only the minimum data required to operate your we111 account safely and compliantly. We regularly review our data holdings and delete or anonymise information that is no longer needed for the purposes for which it was originally collected.
Your Rights, Respected
Players have clear rights over their personal data, including the right to access, correct, delete, and restrict processing of their information. we111 is committed to honouring these rights within the timeframes set out in this Privacy Policy.
This Privacy Policy ("Policy") describes how we111 ("we", "us", "our", "the Company", "the Platform") collects, uses, stores, shares, and protects the personal data of individuals ("you", "the Player", "the User") who access or use the we111 website at we111.org and all associated services, features, and products.
we111 is committed to protecting your privacy and handling your personal data with transparency, integrity, and in accordance with applicable data protection principles. This Policy applies to all personal data collected through the we111 platform, whether submitted directly by you during registration, generated through your use of the platform, or obtained from third-party sources during identity verification and fraud prevention checks.
This Policy should be read alongside the we111 Terms & Conditions and Responsible Gaming Policy. By registering an account or using the we111 platform, you acknowledge that you have read and understood this Privacy Policy.
For the purposes of this Privacy Policy, we111 acts as the data controller in respect of the personal data of its registered players and site visitors. As data controller, we111 determines the purposes and means of processing your personal data.
All data-related enquiries, requests, and complaints should be directed to the we111 Data & Privacy team at:
we111 collects the following categories of personal data from players and site visitors:
| Category | Examples | Required? |
|---|---|---|
| Identity Data | Full legal name, date of birth, CNIC number, CNIC scan/photo | Mandatory (KYC) |
| Contact Data | Email address, Pakistani mobile number | Mandatory |
| Account Data | Username, password (hashed), account preferences, communication settings | Mandatory |
| Financial Data | JazzCash / EasyPaisa account numbers, bank account details (UBL, HBL, Meezan, Allied Bank, SadaPay), deposit and withdrawal history, PKR balances | Mandatory |
| Transaction Data | Bet history, game records, bonus usage, win/loss records, timestamps | Mandatory |
| Technical Data | IP address, device type, browser type and version, operating system, session duration, login timestamps | Automatic |
| Usage Data | Pages visited, games played, features used, referral source, click-stream data | Automatic |
| Communications Data | Support chat transcripts, email correspondence, feedback submissions | Where applicable |
| Marketing Preferences | Opted-in communication channels, preferred offer types, language preference | Optional |
we111 collects personal data through the following means:
we111 uses your personal data for the following purposes:
we111 processes your personal data on the following legal bases:
we111 does not sell your personal data. We may share your data with the following categories of third parties, strictly on a need-to-know basis and subject to appropriate data protection obligations:
we111 retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, subject to the following minimum retention periods:
| Data Category | Retention Period | Basis |
|---|---|---|
| Account and identity data | 5 years after account closure | AML / KYC legal obligation |
| Financial transaction records | 7 years after transaction date | Financial record-keeping obligation |
| Betting and gaming records | 5 years after account closure | Regulatory compliance |
| Support communications | 3 years after closure of query | Legitimate interest (dispute resolution) |
| Technical and usage logs | 13 months on a rolling basis | Security and fraud prevention |
| Marketing preferences | Until consent withdrawn or account closed | Consent |
Upon expiry of the applicable retention period, we111 will securely delete or anonymise your personal data so that it can no longer be attributed to you as an identifiable individual.
we111 implements a range of technical and organisational security measures to protect your personal data against unauthorised access, accidental loss, destruction, or disclosure. These include:
we111 uses cookies and similar tracking technologies to operate and improve the platform. Cookies are small text files stored on your device that allow us to recognise your browser across sessions, maintain your login state, and understand how players use the platform.
We do not use third-party advertising cookies or retargeting pixels from external ad networks. You can manage your cookie preferences through your browser settings. Note that disabling essential cookies will impact your ability to use the we111 platform.
we111 respects your rights over your personal data. Subject to applicable legal exceptions and retention obligations, you have the following rights:
To exercise any of these rights, please contact we111 at [email protected] with the subject line "Privacy Request". We may need to verify your identity before processing your request. we111 will not charge a fee for responding to data rights requests unless a request is manifestly unfounded or excessive.
The we111 platform is strictly intended for individuals who are 21 years of age or older. we111 does not knowingly collect, process, or store personal data from individuals under the age of 21.
Age verification is a mandatory step in the we111 KYC process, conducted prior to the processing of any withdrawal from a player account. Players who are found to be under 21 years of age at any point will have their accounts immediately suspended, all pending transactions cancelled, and their personal data flagged for restricted processing in accordance with underage gambling prevention protocols.
we111 encourages parents and guardians in Pakistan to make use of internet filtering and parental control tools to prevent minors from accessing online gambling platforms. Responsibility for preventing minors from accessing the platform is shared between we111 and account holders who permit access to their devices.
we111 reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data practices, legal obligations, or platform features. When material changes are made, we111 will notify registered players by email to their registered address and/or by prominent notice on the platform at least 14 days before the updated Policy takes effect.
The "Last Updated" date at the top of this page indicates when the current version came into effect. Your continued use of the we111 platform after the stated effective date constitutes acceptance of the updated Privacy Policy. If you do not agree with any changes, you should contact support to request account closure before the effective date.
We encourage you to review this Privacy Policy periodically so that you are always aware of how we111 handles your personal data.
If you have any questions, concerns, or complaints regarding this Privacy Policy or the way we111 handles your personal data, please contact us using the details below. We are committed to resolving privacy concerns promptly and transparently.
we111 takes all privacy complaints seriously and will conduct a thorough, impartial investigation of any concern raised. If you are not satisfied with our response, you retain the right to escalate your complaint to the relevant data protection supervisory authority in your jurisdiction.
For responsible gaming concerns, account self-exclusion, or deposit limit requests, please visit the Responsible Gaming page — these requests receive priority handling and are actioned within 24 hours.